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How to Login using MFA in Claimocity Mobile

To login using MFA in Mobile Claimocity, please follow the steps below:

  1. Type in your login credentials in the Username and Password fields and click the "Log In" button 
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  2. Users will be presented with two ways of receiving their One-Time Passcodes: via their mobile phones or by email. Please make a selection and click the "Request Code" button.Screenshot 2025-03-19 123020
  3. After clicking the "Request Code" button, you will be redirected to a new screen where you will be prompted to type the One-Time Passcode you received to your email or mobile device into the text box. Once complete, click the "Submit" button.image_2025-03-19_133244657

Once these steps have been completed, you will be redirected to the Claimocity application.