Claimocity Application Video Tutorials (Desktop Version)
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      How to Use Dragon with Claimocity

      This article will demonstrate how to sign up with Dragon, use it's service, and answer frequently asked questions.

      How to sign up and use Dragon Voice Dictation with Claimocity

       

      FAQs and Additional Information

      • Which Dragon product does Claimocity offer?

        • Claimocity offers the Dragon Medical speech recognition product, specifically, the web version (no PowerMic required)

      • Is Claimocity’s version of Dragon compatible with the PowerMic Mobile wireless microphone application?
        • No, it is not compatible with PowerMic Mobile wireless microphone application.  It is, however, compatible with the wired PowerMic.
      • How does it work?

        • Access the Claimocity Desktop app (https://desktop.claimocity.io/), navigate to the progress note generator, click on the Dragon Voice Dictation icon, review / agree to the Terms of Service, and you can start using it.

      • How do you enable it?
      • How much does it cost?

        • To use Dragon Voice Dictation in the Claimocity Desktop app costs $99 and is billed monthly.

      • How is it invoiced?

        • Dragon Voice Dictation is billed directly to the Claimocity user that enabled the feature. You will enter your payment information once agreeing to the terms.

      • How do I manage my subscription?
      • What if I need to cancel my Dragon Medical subscription in Claimocity?
      • If I signup or cancel mid-month, will my Dragon Medical invoice be prorated?

        • You will be billed for the entire month, even if you cancel mid-month.

      • Can I use my current Dragon subscription in Claimocity?

        • No. If you have a current Dragon subscription, you will need to cancel it and re-sign up via the Claimocity Desktop app.

      • Can I use it on the Claimocity Mobile application?

        • No. Dragon Voice Dictation is designed for the Claimocity Desktop app (note: the Claimocity Mobile app is compatible with other mobile phone's voice dictation software, specifically Siri for iPhones and Google Voice for Android devices).

      • Is Dragon secure? Does Dragon meet HIPPA compliance?

        • Yes, Dragon Voice Dictation meets HIPAA compliance standards, ensuring that it adheres to the necessary regulations for protecting patient health information.

      • Why isn't my dictation being added to the progress note?
        • If you click into the Billing Summary tab of the progress note or when adding Section(s), then you will need to re-enable Dragon. This can easily be re-enable by first clicking the Dragon icon so it shows "Disabled," then click it again so it shows "Enabled."

       

      Helpful Tips When Using "Dragon"

      • Ensure you know where your cursor is when you are dictating
      • If you are done dictating, turn off the microphone (can also be done by a quick command)
      • Wait until you are done dictating before copying / pasting into the note text box
        • There is a latency when transcribing so ensure Dragon is fully caught up before adding more text or copying /pasting 

      System Requirements

      Windows OS devices

        • Operating System: Windows 7, 8, 10 (32-bit and 64-bit)

        • Processor: 2.2 GHz Intel® dual core or equivalent AMD processor (SSE2 instruction set required)

        • RAM: 4 GB for Windows 7, 8, and 10 (8 GB recommended for better performance)

        • Sound Card: Creative® Labs Sound Blaster® 16 or equivalent supporting 16-bit recording

      MacOS devices

        • Operating System: macOS 10.12 (Sierra) or later

        • Processor: 2.2 GHz Intel Core i5 or better

        • RAM: 4 GB or more

        • Sound Card: Built-in sound card or external microphone for optimal performance